Lean and the public sector

http://www.mckinsey.com/industries/public-sector/our-insights/applying-lean-production-to-the-public-sector? From the McKinsey report http://www.mckinsey.com/industries/public-sector/our-insights/a-leaner-public-sector?

Effectively engaging the public is a must

for government officials.  This article by Katherine Barret and  Richard Greene is discussing the proactive role that government officials need to take to inform the public http://www.governing.com/columns/smart-mgmt/effectively-engaging-public.html